Payment and Refund Policy

Payment and Refund Policies for BAPS Pramukh Academy

• Regarding any payment related queries(amount, date, type etc.), user can contact to BAPS Pramukh Academy at interact@pramukh.academy

• While making an online payment, if the amount is deducted and BAPS Pramukh Academy system reflects transaction failure, user should contact to their respective banks

• In the case of Payment Failure and the amount is debited, user may receive refund the amount back to the bank account used for payment within 72 hours of the bank working days. Regarding payment failure, the user have to wait for the next 72 hours of the bank working days before trying to pay again.

• In case, if the transaction is in the process state, it may take up to 48 hours of the bank working days to update the status in the BAPS Pramukh Academy data. For any queries, user can contact to BAPS Pramukh Academy at interact@pramukh.academy

• To know about transaction charges please contact to BAPS Pramukh Academy at interact@pramukh.academy

• If user face any technical difficulties while making payment, please contact to BAPS Pramukh Academy atinteract@pramukh.academy

• If the payment is made using a card that you do not own, the permission of the card owner must be obtained.

• Information related to debit or credit cards is not accessed or stored by BAPS Pramukh Academy.

• Refund will be processed within 5-7 working days. Respective payment gateway will initiate refund process to the issuing bank (user’s bank) in processing batches. This process might take approximately 8-15 working days, depending on issuing bank’s policies

• In case of Net banking/Card payment,must make a note of reference/transaction details.

IMPORTANT: By submitting a payment through the BAPS Pramukh Academy online-payments, you are agreeing to these Payment Policies.